Client files
Passport-to-visa file management
Open a client file once and attach passport copies, visa documents, RL details, country, status, and service-wise billing in one place.
Process
How it works in practice
Structured steps designed for Gulf corridor operations.
01
Assign agent hierarchy
Link each file to agent and optional sub-agent for commission tracking.
02
Capture identity documents
Store passport and visa uploads with reference numbers and RL fields.
03
Select services per client
Tick Takamol, medical, PCC, PDO, visa processing, or air ticket — prices add to the live bill.
04
Track status to completion
Move files from Pending through Processing to Completed or Delivered.
Requirements
What to prepare
Having these ready speeds up onboarding and file creation.
- Passport number and scans
- Visa copy when available
- Destination country and RL details
- Agent assignment for accountability
Trust indicators
- ✓Live bill updates as services are selected
- ✓Notes field for handoff to operations
- ✓Single-client PDF report on demand
- ✓Full audit trail in activity feed
FAQs
Common questions
Quick answers for agents and passengers evaluating BDESH.
Next step
Ready to use BDESH?
Create your account or speak with our team.